Privacy Policy

Last updated on: June 25, 2025

1. General Provisions

This Privacy Policy (hereinafter referred to as the "Policy") defines the procedure for processing the personal data of users of the limansoft.com website (hereinafter referred to as the "Website") and the services provided by LimanSoft (hereinafter referred to as the "Company", "we").

By using our Website or services, you agree to the terms of this Policy and consent to the processing of your personal data in accordance with the principles described herein.

2. Contact Information

PE Kuchma O.H.

• Address: 22/2 Admiralsky Avenue, Odesa
• Phone: +38 (063) 838 46 09
• Email: limansoft@gmail.com

3. What Data We Collect

3.1 Personal Data

• Contact Information: first name, last name, phone number, email address
• Business Information: business type, premises size, number of cash registers, business address
• Technical Information: IP address, browser data, operating system
• Usage Data: website pages, visit time, actions on the site

3.2 Automatically Collected Data

• Cookies and similar technologies
• Web server logs
• Analytics system data

4. Purposes of Data Processing

We use your personal data for:

4.1 Service Provision

• Consultations on choosing a POS system
• Calculating the cost of equipment and services
• Technical support and maintenance
• Software installation and setup

4.2 Communication

• Responding to inquiries and requests
• System update notifications
• Informing about new services and offers
• Accounting consultations

4.3 Service Improvement

• Analyzing customer needs
• Website optimization
• Developing new features and services

4.4 Fulfilling Legal Obligations

• Compliance with tax legislation requirements
• Maintaining accounting records
• Providing reports to regulatory authorities

5. Legal Basis for Processing

The processing of personal data is carried out on the basis of:

• Consent — when filling out feedback forms and subscribing to newsletters
• Contractual relationships — when concluding and fulfilling service agreements
• Legitimate interests — for improving service quality and security
• Legal obligations — for compliance with legislation requirements

6. Transfer of Data to Third Parties

6.1 We may transfer data to:

• Partners — to fulfill contractual obligations (equipment delivery, technical support)
• State authorities — upon legitimate requests
• Subcontractors — for technical maintenance and support

6.2 Integrations with third parties:

• Banking systems (PrivatBank, Monobank)
• Payment systems and acquiring
• Delivery systems
• Analytics services

7. International Data Transfer

When using international services (analytics, technical support), data may be transferred to countries with varying levels of personal data protection. We ensure an adequate level of protection during such transfers.

8. Data Retention Periods

• Customer data: for the duration of the contract + 3 years after its expiration
• Request data: 2 years from the last contact
• Technical logs: 12 months
• Marketing data: until consent is withdrawn, but for no more than 5 years

9. Cookies

9.1 We use the following types of cookies:

• Necessary — for the operation of core website functions
• Functional — to remember your preferences
• Analytical — for traffic analysis
• Marketing — for personalizing advertisements

9.2 Cookie Management

You can manage cookie settings through your browser or by using the settings on our website.

10. Your Rights

10.1 You have the right to:

• Access — to receive information about your data
• Correction — to amend inaccurate data
• Erasure — to request the deletion of your data
• Restriction of processing — to limit the use of data
• Data portability — to receive data in a structured format
• Object — to object to data processing

10.2 Withdrawing Consent

You may withdraw your consent to data processing at any time by contacting us through any convenient means.

11. Security Measures

11.1 Technical measures:

• Data transfer encryption (SSL/TLS)
• Secure database storage
• Regular backups
• Security monitoring

11.2 Organizational measures:

• Restricting employee access to data
• Training staff on confidentiality issues
• Incident response procedures
• Security audits

12. Incident Notifications

In the event of a personal data security breach, we will:

• Immediately take measures to eliminate the breach
• Notify the relevant authorities within the specified timeframe
• Inform affected individuals as necessary

13. Minors

Our services are intended for individuals over 18 years of age. We do not knowingly collect data from minors. If such data is discovered, it will be deleted.

14. Changes to the Policy

We reserve the right to change this Policy. We will notify you of significant changes by:

• Posting a notice on the website
• Sending an email notification
• Using other available communication channels

15. Inquiries and Complaints

15.1 For inquiries regarding personal data processing:

• Phone: +38 (063) 838 46 09
• Email: limansoft@gmail.com
• Viber/Telegram: available through the website
• Mailing Address: 22/2 Admiralsky Avenue, Odesa

15.2 Filing Complaints

You may also file a complaint with the Authorized Body for Personal Data Protection in Ukraine.

16. Final Provisions

This Policy is an integral part of the user agreement and operates in parallel with it. In case of contradictions, the provisions of this Policy shall prevail.

This Policy is prepared in accordance with the requirements of the legislation of Ukraine on personal data protection.

Contacts for privacy-related questions:

Email: privacy@limansoft.com

Phone: +38 (063) 838 46 09